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Ask Canada

Terms of use

Plain terms for a plain-language service.

Information, not advice

Ask Canada gives general information based on official sources. It isn’t legal, financial or medical advice, and it can make mistakes. Always confirm on the linked official page before you apply, pay or make a decision.

Independent service

Ask Canada is not the Government of Canada. Program names and information belong to their departments. Official decisions are made only by the responsible department.

Use it fairly

Don’t use the service to harm others, commit fraud, or overload it with automated requests. We may limit requests to keep it available for everyone.

Emergencies

Ask Canada is not an emergency service. In an emergency, call 911. In a suicide or mental health crisis, call or text 9-8-8, any time.